Player Names Linking Back to Last Year's Bio Info?

A common question throughout this fall and early this winter season as people enter new rosters into their SIDEARM software is: "When I write a story and use the # signs around a players name to link to the player bio or insert a link via the Player Lookup features, it is linking back to last year's player bio info, why is this?"

The answer is quite simple and involves a two-step process to resolve this.

The reason:

If you see this occurring, this is because you have failed to enter a date for the season which you have classified this roster in. For example, if you have a season that spans over two years such as Men's Basketball 2009-10, these seasons must have a start date of 7/1/2009 and for single years such as Men's Soccer 2009, these seasons must have a start date of 1/1/2009.

Thus, when the system sees an inserted player reference in a story it looks through the database and is searching for the most recent season with a start date associated, thus the link would go to a previous year or the last year with a date associated with it.

The Solution:
Step 1
On your left navigation within SIDEARM, go to Site Settings (expand + sign), click on Seasons. In the top right frame of your SIDEARM software you will see the seasons listed in a pull down menu. Select the season you want to edit and click edit season. In the frame below, you add in the start date as outlined in the above examples.

Step 2
In order for this to adjust on your stories previously posted, you will need to rewrite your stories. This is done by clicking on Stories in your left nav area of your SIDEARM Software. In the top right frame is your search functionality of stories and just below those search criteria is a link for Rewrite Stories in orange text. If you click on this it will update all the previous stories that are linking back to older roster bios.

If you have any questions, please contact Customer Support at support@sidearmsports.com or 315-443-1872.

FAQ's While Using SIDEARM

Easy fixes that can make your SIDEARM experience a much smoother one.

Below are some common problems that clients come across when using SIDEARM. Here are a few easy fixes that can prevent these problems and save you a lot of hassle.



My story has different formatting than I intended. What can I do to prevent this?

When you create a story, and you don’t write it in the back end of the site, be careful on how you copy and paste. There are three (3) different paste buttons in your editor: the regular paste button, the paste as plain text button, and the paste from word button. We recommend that you use the paste as plain text button (the middle one) and format the text in the editor in the back end of your site. This will remove any unwanted formatting that Microsoft Word or another program has added.



The picture I put in my story doesn’t show up. What did I do wrong?

When you put a picture in a story, make sure you have uploaded it to the back end of the site and use the media objects button to insert an image. If you just copy and paste the image, it will not show up on your site.





All the rosters and schedules for the 2010 season don’t show up on the front end. Why is this?

When creating a season, make sure you enter a start date for this season. We recommend that you use 1/1/2010 for the start of the 2010 season and 7/1/2009 for the 2009-2010 season.


Also, make sure your rosters and schedules are set to current, and your links are built to the current roster or schedule.











I cannot link to my sport file or story; it keeps linking to a different one. How do I fix this?

When creating a sport file, do not rename the Filename, leave it the computer generated name. When you name your own sport files or stories, you run the risk of naming two sport files or stories the same name. If you have two different sport files named facilities, when you try to link to the facilities sport file, the server will not know which one to show.



If you have any problems or concerns that you need assistance with, feel free to contact SIDEARM support using the ticketing system at www.sidearmsports.com/submit_ticket.aspx